Android Mobile Application Issues - US and EU Region

Final update

Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

1. Resolved · Mar 5, 08:02 UTC
   Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
2. Monitoring · Mar 5, 07:52 UTC
   We are continuing to monitor for any further issues.
3. Monitoring · Mar 5, 07:50 UTC
   A fix has been implemented and monitoring the results.
4. Identified · Mar 5, 07:48 UTC
   The issue has been identified and a fix is being implemented.
5. Investigating · Mar 5, 07:43 UTC
   New users are unable to login to Android application for the first time.
6. Investigating · Mar 5, 07:40 UTC
   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.