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New Relic · Data and observabilityJun 12, 2025, 19:31 UTC

Widespread Internet Disruptions impacting New Relic Services

InformationalNot disclosedUpdated 18h ago
Jun 12, 19:31 UTCJun 12, 20:58 UTC
Duration
1h 28m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
Not listed by the vendor.
Status page

Final update

Between 17:54 UTC and 20:22 UTC, some customers in the US and EU region may have experienced various irregularities for data availability and alert notifications. Impacted services have returned to normal operations, following the recovery of our dependent cloud provider systems.

Timeline

  1. Resolved · Jun 12, 20:58 UTC
    Between 17:54 UTC and 20:22 UTC, some customers in the US and EU region may have experienced various irregularities for data availability and alert notifications. Impacted services have returned to normal operations, following the recovery of our dependent cloud provider systems.
  2. Identified · Jun 12, 20:17 UTC
    We are continuing to investigate this interruption with our cloud providers. We are seeing recovery of some impacted services and are taking action to mitigate impact where possible.
  3. Investigating · Jun 12, 19:31 UTC
    Starting at 17:53 UTC, some customers in the US and EU regions may experience timeouts, irregularities, and delays in their chart data related to a global outage happening across industry cloud providers.

More from New Relic

Full history
StartedIncidentDuration
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
Jul 608:23 UTCDelay of Entity Relationship Data0m

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