Issues Re-enabling SAML connections
Jun 17, 05:47 UTCJun 17, 07:00 UTC
Duration
1h 13m
Impact
Minor
Root cause
Dependency
HashiCorp, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
Our upstream provider has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.
Timeline
- Resolved · Jun 17, 07:00 UTC
Our upstream provider has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.
- Monitoring · Jun 17, 06:28 UTC
We are seeing our upstream provider services recovering and our own tests are now passing. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
- Identified · Jun 17, 05:49 UTC
Our Engineering team has identified the cause Our Engineering team has identified the cause to be with an upstream provider. We are working with the provider to restore functionality as soon as possible. Once we have additional information, we will share another update.
- Investigating · Jun 17, 05:47 UTC
We are aware of and investigating reports of errors when attempting to enable SAML for organizations right after having deleted SAML configurations. For the moment, we strongly recommend not deleting SAML configurations from an organization.
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Also caused by third-party dependency
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1609:48 UTC |  DigitalOcean | Support Portal Service DisruptionDigitalOcean | minor | 11h 21m |
| Sep 1608:31 UTC |  Cloudflare | Support Helpdesk Availability IssuesCloudflare | minor | 6h 27m |
| Sep 417:03 UTC |  Grafana Labs | Degradation of Hosted Grafana in US Central RegionGrafana Labs | major | 3h 39m |
| Sep 416:05 UTC |  Expo | Elevated Linux worker queue timesExpo | major | 15h 4m |
| Sep 115:25 UTC | Grafana Labs | Investigating issues in US Central (prod-us-central-0, prod-us-central-5)Grafana Labs | minor | 4h 54m |
| Aug 3106:26 UTC |  Fly.io | Packet loss in ORDFly.io | minor | 1h 44m |
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