Intermittent networking failures across GitHub-hosted Actions runners
Final update
On December 18th, 2025, from 08:15 UTC to 17:11 UTC, some GitHub Actions runners experienced intermittent timeouts for Github API calls, which led to failures during runner setup and workflow execution. This was caused by network packet loss between runners in the West US region and one of GitHub’s edge sites. Approximately 1.5% of jobs on larger and standard hosted runners in the West US region were impacted, 0.28% of all Actions jobs during this period. By 17:11 UTC, all traffic was routed away from the affected edge site, mitigating the timeouts. We are working to improve early detection of cross-cloud connectivity issues and faster mitigation paths to reduce the impact of similar issues in the future.
Timeline
- Resolved · Dec 18, 17:41 UTC
On December 18th, 2025, from 08:15 UTC to 17:11 UTC, some GitHub Actions runners experienced intermittent timeouts for Github API calls, which led to failures during runner setup and workflow execution. This was caused by network packet loss between runners in the West US region and one of GitHub’s edge sites. Approximately 1.5% of jobs on larger and standard hosted runners in the West US region were impacted, 0.28% of all Actions jobs during this period. By 17:11 UTC, all traffic was routed away from the affected edge site, mitigating the timeouts. We are working to improve early detection of cross-cloud connectivity issues and faster mitigation paths to reduce the impact of similar issues in the future.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by network
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1901:36 UTC | Elevated errors in Ashburn, VA (IAD) | none | 0m | |
| Sep 1411:59 UTC | Increased wait times for macOS jobs | minor | 1h | |
| Sep 410:57 UTC | Increased errors on High Performance Edge Network - FRA Region | minor | 0m | |
| Sep 214:18 UTC | Upstream network issues | minor | 1h 39m | |
| Sep 116:11 UTC | Service degradation in GCP us-central-1 | none | 19m | |
| Sep 114:44 UTC | Multiple products in us-central1-b are experiencing network service degradation. | major | 4h 8m |
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