Incident with Copilot Availability
What happened
On June 17, 2026, between approximately 03:35 UTC and 04:44 UTC, GitHub Copilot was degraded and most of its frontier chat models were temporarily unavailable across all regions. During this window, affected models either disappeared from the model picker in the web, editor, and CLI experiences, or returned a "model not available" error when selected. Customers could continue using GitHub Copilot by selecting one of the models that remained available. The incident occurred during off-peak hours, which limited the number of customers affected. This was due to a configuration change that our production system deemed invalid. We mitigated the incident by reverting the configuration change, after which the affected models returned automatically as the service reloaded the previous configuration. We are working to roll out configuration changes gradually with stronger validations, alerts on sudden drops in the number of available models, and automatically rolls back configuration changes that produce these alerts.
Timeline
- Resolved · Jun 17, 04:44 UTC
On June 17, 2026, between approximately 03:35 UTC and 04:44 UTC, GitHub Copilot was degraded and most of its frontier chat models were temporarily unavailable across all regions. During this window, affected models either disappeared from the model picker in the web, editor, and CLI experiences, or returned a "model not available" error when selected. Customers could continue using GitHub Copilot by selecting one of the models that remained available. The incident occurred during off-peak hours, which limited the number of customers affected. This was due to a configuration change that our production system deemed invalid. We mitigated the incident by reverting the configuration change, after which the affected models returned automatically as the service reloaded the previous configuration. We are working to roll out configuration changes gradually with stronger validations, alerts on sudden drops in the number of available models, and automatically rolls back configuration changes that produce these alerts.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by configuration change
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2218:20 UTC | Phone Number APIs and Console Were Returning Incorrect 404 Responses | none | 0m | |
| Sep 1622:30 UTC | Hyperdrive Elevated Origin Connection Failure Rates | none | 0m | |
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m | |
| Sep 1107:18 UTC | INC20000213 | critical | 6h 1m | |
| Sep 407:34 UTC | INC20000199 | critical | 2h 36m | |
| Sep 109:58 UTC | INC20000190 | major | 3h 52m |
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