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GitHub · Developer toolsJun 17, 2026, 03:50 UTC

Incident with Copilot Availability

CriticalConfig changeUpdated 16h ago
Jun 17, 03:50 UTCJun 17, 04:44 UTC
Duration
54m
Impact
Critical
Root cause
Config change
GitHub, 90 days
68 incidents
Affected
Not listed by the vendor.

What happened

On June 17, 2026, between approximately 03:35 UTC and 04:44 UTC, GitHub Copilot was degraded and most of its frontier chat models were temporarily unavailable across all regions. During this window, affected models either disappeared from the model picker in the web, editor, and CLI experiences, or returned a "model not available" error when selected. Customers could continue using GitHub Copilot by selecting one of the models that remained available. The incident occurred during off-peak hours, which limited the number of customers affected. This was due to a configuration change that our production system deemed invalid. We mitigated the incident by reverting the configuration change, after which the affected models returned automatically as the service reloaded the previous configuration. We are working to roll out configuration changes gradually with stronger validations, alerts on sudden drops in the number of available models, and automatically rolls back configuration changes that produce these alerts.

Timeline

  1. Resolved · Jun 17, 04:44 UTC
    On June 17, 2026, between approximately 03:35 UTC and 04:44 UTC, GitHub Copilot was degraded and most of its frontier chat models were temporarily unavailable across all regions. During this window, affected models either disappeared from the model picker in the web, editor, and CLI experiences, or returned a "model not available" error when selected. Customers could continue using GitHub Copilot by selecting one of the models that remained available. The incident occurred during off-peak hours, which limited the number of customers affected. This was due to a configuration change that our production system deemed invalid. We mitigated the incident by reverting the configuration change, after which the affected models returned automatically as the service reloaded the previous configuration. We are working to roll out configuration changes gradually with stronger validations, alerts on sudden drops in the number of available models, and automatically rolls back configuration changes that produce these alerts.

More from GitHub

Full history
StartedIncidentDuration
Sep 2310:11 UTCIncident across several servicesOngoing
Sep 2022:13 UTCIncident with Pull Requests1h 9m
Sep 1720:59 UTCElevated rate of errors for OpenAI models provided by Copilot50m
Sep 1607:20 UTCDegradation with Gemini 3.8 Flash10h 28m
Sep 1519:11 UTCDisruption with some GitHub services49m
Sep 1509:47 UTCDisruption with some GitHub services1h 30m

Also caused by configuration change

All
StartedIncidentDuration
Sep 2218:20 UTCPhone Number APIs and Console Were Returning Incorrect 404 ResponsesTwilio0m
Sep 1622:30 UTCHyperdrive Elevated Origin Connection Failure RatesCloudflare0m
Sep 1211:04 UTCSome customers experiencing blurry image previews and download issuesSlack8h 56m
Sep 1107:18 UTCINC20000213Snowflake6h 1m
Sep 407:34 UTCINC20000199Snowflake2h 36m
Sep 109:58 UTCINC20000190Snowflake3h 52m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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