GitHub search is degraded
What happened
On April 27, 2026 between 16:15 UTC and 22:46 UTC, GitHub search services experienced degraded connectivity due to saturation of the load balancing tier deployed in front of our search infrastructure. This resulted in intermittent failures for services relying on our search data including Issues, Pull Requests, Projects, Repositories, Actions, Package Registry and Dependabot Alerts. The impact was varied by search target, with services seeing up to 65% of searches timing out or returning an error between 16:15 UTC and 18:00 UTC. We detected the drop in search results through our ongoing monitoring and declared an incident at 16:21 UTC when we determined the issues would not self-heal. We tracked the incident as mitigated as of 21:33 UTC and monitored the systems until 22:46 UTC when we declared the incident resolved. Our existing monitoring did not classify the increased scraping as a risk and this dimension of the incident was only discovered while working to mitigate. The saturation was caused by a large influx of anonymous distributed scraping traffic that was crafted to avoid our public API rate limits. This scraping traffic made up 30% of the day’s total search traffic, but
Timeline
- Resolved · Apr 27, 22:46 UTC
On April 27, 2026 between 16:15 UTC and 22:46 UTC, GitHub search services experienced degraded connectivity due to saturation of the load balancing tier deployed in front of our search infrastructure. This resulted in intermittent failures for services relying on our search data including Issues, Pull Requests, Projects, Repositories, Actions, Package Registry and Dependabot Alerts. The impact was varied by search target, with services seeing up to 65% of searches timing out or returning an error between 16:15 UTC and 18:00 UTC. We detected the drop in search results through our ongoing monitoring and declared an incident at 16:21 UTC when we determined the issues would not self-heal. We tracked the incident as mitigated as of 21:33 UTC and monitored the systems until 22:46 UTC when we declared the incident resolved. Our existing monitoring did not classify the increased scraping as a risk and this dimension of the incident was only discovered while working to mitigate. The saturation was caused by a large influx of anonymous distributed scraping traffic that was crafted to avoid our public API rate limits. This scraping traffic made up 30% of the day’s total search traffic, but it was concentrated within a four-hour period. The traffic originated from over 600,000 Unique IP addresses, with matching actor information across the board. To mitigate, we immediately focused on relieving pressure from the load balancers while simultaneously working on scaling the load balancing
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by capacity and load
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2213:19 UTC | We are investigating an issue with CH servers in Azure germanywestcentral region | minor | 5h 6m | |
| Sep 221:44 UTC | Elevated Linux worker queue times | minor | 21m | |
| Aug 2506:53 UTC | [Critical] Issue with Downloads | critical | 44m | |
| Aug 2015:40 UTC | We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. | critical | 3h 40m | |
| Aug 1812:58 UTC | INC20000163 | major | 1h 54m | |
| Aug 1713:19 UTC | No capacity in ARN | none | 2h 22m |
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