Actions runs are experiencing failures to start
Final update
On July 13, 2026, between 13:11 and 13:53 UTC, some customers experienced failures starting and running GitHub Actions workflows, which also affected Copilot cloud agent sessions and GitHub Pages builds since they depend on Actions. During the peak of the incident, 30% of Actions jobs failed to start and 2% were delayed more than 5 minutes. The incident was triggered by a configuration change in an internal autoscaling component that contained outdated capacity threshold values. This caused a critical Actions service to scale below its required baseline, reducing capacity for workflow processing. We identified the regression, rolled back the change, and restored service capacity. New workflow executions recovered by 13:39 UTC. Full recovery was reached by 13:53 UTC after the queued backlog was drained. To prevent recurrence, we have added deployment guardrails to validate that autoscaling inputs are current and to detect drift between planned and live scaling state before autoscaling changes are applied.
Timeline
- Resolved · Jul 13, 13:53 UTC
On July 13, 2026, between 13:11 and 13:53 UTC, some customers experienced failures starting and running GitHub Actions workflows, which also affected Copilot cloud agent sessions and GitHub Pages builds since they depend on Actions. During the peak of the incident, 30% of Actions jobs failed to start and 2% were delayed more than 5 minutes. The incident was triggered by a configuration change in an internal autoscaling component that contained outdated capacity threshold values. This caused a critical Actions service to scale below its required baseline, reducing capacity for workflow processing. We identified the regression, rolled back the change, and restored service capacity. New workflow executions recovered by 13:39 UTC. Full recovery was reached by 13:53 UTC after the queued backlog was drained. To prevent recurrence, we have added deployment guardrails to validate that autoscaling inputs are current and to detect drift between planned and live scaling state before autoscaling changes are applied.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by configuration change
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2218:20 UTC | Phone Number APIs and Console Were Returning Incorrect 404 Responses | none | 0m | |
| Sep 1622:30 UTC | Hyperdrive Elevated Origin Connection Failure Rates | none | 0m | |
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m | |
| Sep 1107:18 UTC | INC20000213 | critical | 6h 1m | |
| Sep 407:34 UTC | INC20000199 | critical | 2h 36m | |
| Sep 109:58 UTC | INC20000190 | major | 3h 52m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.