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GitHub · Developer toolsJul 13, 2026, 13:32 UTC

Actions runs are experiencing failures to start

MajorConfig changeUpdated 16h ago
Jul 13, 13:32 UTCJul 13, 13:53 UTC
Duration
21m
Impact
Major
Root cause
Config change
GitHub, 90 days
68 incidents
Affected
Not listed by the vendor.
Status page

Final update

On July 13, 2026, between 13:11 and 13:53 UTC, some customers experienced failures starting and running GitHub Actions workflows, which also affected Copilot cloud agent sessions and GitHub Pages builds since they depend on Actions. During the peak of the incident, 30% of Actions jobs failed to start and 2% were delayed more than 5 minutes. The incident was triggered by a configuration change in an internal autoscaling component that contained outdated capacity threshold values. This caused a critical Actions service to scale below its required baseline, reducing capacity for workflow processing. We identified the regression, rolled back the change, and restored service capacity. New workflow executions recovered by 13:39 UTC. Full recovery was reached by 13:53 UTC after the queued backlog was drained. To prevent recurrence, we have added deployment guardrails to validate that autoscaling inputs are current and to detect drift between planned and live scaling state before autoscaling changes are applied.

Timeline

  1. Resolved · Jul 13, 13:53 UTC
    On July 13, 2026, between 13:11 and 13:53 UTC, some customers experienced failures starting and running GitHub Actions workflows, which also affected Copilot cloud agent sessions and GitHub Pages builds since they depend on Actions. During the peak of the incident, 30% of Actions jobs failed to start and 2% were delayed more than 5 minutes. The incident was triggered by a configuration change in an internal autoscaling component that contained outdated capacity threshold values. This caused a critical Actions service to scale below its required baseline, reducing capacity for workflow processing. We identified the regression, rolled back the change, and restored service capacity. New workflow executions recovered by 13:39 UTC. Full recovery was reached by 13:53 UTC after the queued backlog was drained. To prevent recurrence, we have added deployment guardrails to validate that autoscaling inputs are current and to detect drift between planned and live scaling state before autoscaling changes are applied.

More from GitHub

Full history
StartedIncidentDuration
Sep 2310:11 UTCIncident across several servicesOngoing
Sep 2022:13 UTCIncident with Pull Requests1h 9m
Sep 1720:59 UTCElevated rate of errors for OpenAI models provided by Copilot50m
Sep 1607:20 UTCDegradation with Gemini 3.8 Flash10h 28m
Sep 1519:11 UTCDisruption with some GitHub services49m
Sep 1509:47 UTCDisruption with some GitHub services1h 30m

Also caused by configuration change

All
StartedIncidentDuration
Sep 2218:20 UTCPhone Number APIs and Console Were Returning Incorrect 404 ResponsesTwilio0m
Sep 1622:30 UTCHyperdrive Elevated Origin Connection Failure RatesCloudflare0m
Sep 1211:04 UTCSome customers experiencing blurry image previews and download issuesSlack8h 56m
Sep 1107:18 UTCINC20000213Snowflake6h 1m
Sep 407:34 UTCINC20000199Snowflake2h 36m
Sep 109:58 UTCINC20000190Snowflake3h 52m

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