GitHub Copilot failures
Final update
On January 13th, 2026, between 09:25 UTC and 10:11 UTC, GitHub Copilot experienced unavailability. During this window, error rates averaged 18% and peaked at 100% of service requests, leading to an outage of chat features across Copilot Chat, VS Code, JetBrains IDEs, and other Copilot-dependent products. This incident was triggered by a configuration error during a model update. We mitigated the incident by rolling back this change. However, a second recovery phase lasted until 10:46 UTC, due to unexpected latency with the GPT 4.1 model. To prevent recurrence, we are investing in new monitors and more robust testing environments to reduce further misconfigurations, and to improve our time to detection and mitigation of future issues.
Timeline
- Resolved · Jan 13, 10:46 UTC
On January 13th, 2026, between 09:25 UTC and 10:11 UTC, GitHub Copilot experienced unavailability. During this window, error rates averaged 18% and peaked at 100% of service requests, leading to an outage of chat features across Copilot Chat, VS Code, JetBrains IDEs, and other Copilot-dependent products. This incident was triggered by a configuration error during a model update. We mitigated the incident by rolling back this change. However, a second recovery phase lasted until 10:46 UTC, due to unexpected latency with the GPT 4.1 model. To prevent recurrence, we are investing in new monitors and more robust testing environments to reduce further misconfigurations, and to improve our time to detection and mitigation of future issues.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by configuration change
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2218:20 UTC | Phone Number APIs and Console Were Returning Incorrect 404 Responses | none | 0m | |
| Sep 1622:30 UTC | Hyperdrive Elevated Origin Connection Failure Rates | none | 0m | |
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m | |
| Sep 1107:18 UTC | INC20000213 | critical | 6h 1m | |
| Sep 407:34 UTC | INC20000199 | critical | 2h 36m | |
| Sep 109:58 UTC | INC20000190 | major | 3h 52m |
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