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GitHub · Developer toolsJan 13, 2026, 09:38 UTC

GitHub Copilot failures

MajorConfig changeUpdated 16h ago
Jan 13, 09:38 UTCJan 13, 10:46 UTC
Duration
1h 8m
Impact
Major
Root cause
Config change
GitHub, 90 days
68 incidents
Affected
Not listed by the vendor.
Status page

Final update

On January 13th, 2026, between 09:25 UTC and 10:11 UTC, GitHub Copilot experienced unavailability. During this window, error rates averaged 18% and peaked at 100% of service requests, leading to an outage of chat features across Copilot Chat, VS Code, JetBrains IDEs, and other Copilot-dependent products. This incident was triggered by a configuration error during a model update. We mitigated the incident by rolling back this change. However, a second recovery phase lasted until 10:46 UTC, due to unexpected latency with the GPT 4.1 model. To prevent recurrence, we are investing in new monitors and more robust testing environments to reduce further misconfigurations, and to improve our time to detection and mitigation of future issues.

Timeline

  1. Resolved · Jan 13, 10:46 UTC
    On January 13th, 2026, between 09:25 UTC and 10:11 UTC, GitHub Copilot experienced unavailability. During this window, error rates averaged 18% and peaked at 100% of service requests, leading to an outage of chat features across Copilot Chat, VS Code, JetBrains IDEs, and other Copilot-dependent products. This incident was triggered by a configuration error during a model update. We mitigated the incident by rolling back this change. However, a second recovery phase lasted until 10:46 UTC, due to unexpected latency with the GPT 4.1 model. To prevent recurrence, we are investing in new monitors and more robust testing environments to reduce further misconfigurations, and to improve our time to detection and mitigation of future issues.

More from GitHub

Full history
StartedIncidentDuration
Sep 2310:11 UTCIncident across several servicesOngoing
Sep 2022:13 UTCIncident with Pull Requests1h 9m
Sep 1720:59 UTCElevated rate of errors for OpenAI models provided by Copilot50m
Sep 1607:20 UTCDegradation with Gemini 3.8 Flash10h 28m
Sep 1519:11 UTCDisruption with some GitHub services49m
Sep 1509:47 UTCDisruption with some GitHub services1h 30m

Also caused by configuration change

All
StartedIncidentDuration
Sep 2218:20 UTCPhone Number APIs and Console Were Returning Incorrect 404 ResponsesTwilio0m
Sep 1622:30 UTCHyperdrive Elevated Origin Connection Failure RatesCloudflare0m
Sep 1211:04 UTCSome customers experiencing blurry image previews and download issuesSlack8h 56m
Sep 1107:18 UTCINC20000213Snowflake6h 1m
Sep 407:34 UTCINC20000199Snowflake2h 36m
Sep 109:58 UTCINC20000190Snowflake3h 52m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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