Batch calling degraded in EU residency
Aug 27, 13:05 UTCAug 27, 13:08 UTC
Duration
3m
Impact
Minor
Root cause
Not disclosed
ElevenLabs, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.
Timeline
- Resolved · Aug 27, 13:08 UTC
Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.
- Identified · Aug 27, 13:05 UTC
Outbound Batch calls in the European residency experienced dispatch delays of up to 30 minutes between 08:00 and 11:00 UTC.
More from ElevenLabs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2123:25 UTC | ElevenReader Elevated Error Rates | none | 3h 31m |
| Sep 1900:34 UTC | Some ElevenAgents calls failed to start | major | 1h 34m |
| Sep 1009:44 UTC | EU Residency - Conversation history not showing for recent calls | minor | 11h |
| Sep 912:41 UTC | Claude MCP connection not working | minor | 26h 18m |
| Sep 703:17 UTC | ElevenReader Elevated Error Rates | none | 4h 3m |
| Sep 413:55 UTC | Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests | minor | 7h 6m |
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