Dropbox may not be working as expected
Oct 23, 18:24 UTCOct 23, 18:59 UTC
Duration
36m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
WebsiteDesktop ApplicationMobile ApplicationAPIPaperPasswordsDashReplayDocSendSupport ServicesCapture
Final update
We’re back! Dropbox should be up and running. Thanks for bearing with us.
Timeline
- Resolved · Oct 23, 18:59 UTC
We’re back! Dropbox should be up and running. Thanks for bearing with us.
- Monitoring · Oct 23, 18:36 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 23, 18:24 UTC
We are continuing to investigate this issue.
- Investigating · Oct 23, 18:24 UTC
Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.