Dropbox is not working as expected for some users
May 28, 15:46 UTCMay 28, 17:14 UTC
Duration
1h 28m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
WebsiteDesktop ApplicationMobile Application
Final update
This incident has been resolved.
Timeline
- Resolved · May 28, 17:14 UTC
This incident has been resolved.
- Monitoring · May 28, 16:20 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 28, 15:46 UTC
We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
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