Desktop app installer may not be working as expected
Jul 9, 20:54 UTCJul 9, 21:18 UTC
Duration
24m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Desktop Application
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 9, 21:18 UTC
This incident has been resolved.
- Investigating · Jul 9, 20:54 UTC
The desktop app installer may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
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