Photos tab in Android app may not be loading as expected
Jun 21, 18:30 UTCJun 25, 16:33 UTC
Duration
3d 22h
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Mobile Application
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 25, 16:33 UTC
This incident has been resolved.
- Monitoring · Jun 21, 21:54 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jun 21, 18:30 UTC
The photos tab in Dropbox's Android app may not be loading as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
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