Dropbox.com is not working for some users
Jan 22, 01:30 UTCJan 22, 10:00 UTC
Duration
8h 30m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Website
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 22, 10:00 UTC
This incident has been resolved.
- Investigating · Jan 22, 01:30 UTC
Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
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