PineconeOutage history and postmortems
Downtime, added up
Pinecone: 2h 37m weighted downtime in range, category median 15h 33m.
8 incidents, 28h 28m of incident time (22h 18m major or critical, 6h 10m partial) between Jun 27, 2026 and Sep 24, 2026.
The vector database, Pinecone Assistant and hosted inference.
Pinecone incidents
50 on file[Serverless][AWS][eu-west-1] 5xx on read requestsSep 22, 2026, 23:3458mMajorNot disclosed
[Serverless][AWS][us-west-2] 5xx errors on the readpathSep 17, 2026, 05:3711h 7mMajorNot disclosed
5xx errors on some control plane operationsSep 1, 2026, 15:044h 36mMajorNot disclosed
[SERVERLESS][GCP][us-central1] 5xx errors on some read and write requestsAug 25, 2026, 15:5021mMajorNot disclosed
[SERVERLESS][Azure][eastus2] 5xx errors for some namespacesJul 21, 2026, 19:1030mCriticalNot disclosed
[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexesJul 20, 2026, 16:441h 15mMinorNot disclosed
[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesJul 12, 2026, 23:214h 55mMinorNot disclosed
[Serverless][Azure][eastus2] 5xx errors on some requests for some indexesJul 9, 2026, 09:504h 47mMajorNot disclosed
Some initial queries to infrequently read namespaces incorrectly returning empty resultsJun 18, 2026, 10:008h 23mMinorNot disclosed
[Serverless][AWS][us-east-1] Metrics tab in the console not showing graphsJun 16, 2026, 13:054hInformationalNot disclosed
[Serverless][AWS][us-west-2] 5xx errors for some requests on some indexesJun 6, 2026, 17:053h 35mMajorNot disclosed
[Serverless][AWS][us-west-2] Read path operations for some indexes may experience elevated latency and timeoutsJun 6, 2026, 13:052h 45mMinorNot disclosed
[AWS][us-east-1] 5xx errors for some requests on some indexesJun 6, 2026, 00:4827mMinorNot disclosed
[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.May 25, 2026, 13:411h 19mMajorNot disclosed
[AWS][us-east-1] 5xx errors on read and write operations for some indexesMay 13, 2026, 20:141h 1mMajorNot disclosed
[AWS][us-east-1] 5xx errors for some requests on some indexesMay 6, 2026, 20:0227mMajorNot disclosed
Pinecone Console loading slowly for some usersMay 6, 2026, 15:0020mMinorNot disclosed
[GCP][europe-west4] Errors for upsert operations on some indexesMar 13, 2026, 08:501h 3mMajorNot disclosed
[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxyMar 5, 2026, 21:571h 5mMinorNot disclosed
[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexesMar 4, 2026, 21:061h 10mMajorNot disclosed
[GCP][us-central1][europe-west4] Errors on some read operationsFeb 23, 2026, 23:142h 38mMajorNot disclosed
[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesFeb 5, 2026, 10:5511h 2mMinorNot disclosed
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesJan 15, 2026, 12:123h 18mMajorNot disclosed
Intermittent unavailability across all environments for some indexesJan 2, 2026, 16:311h 27mMajorNot disclosed
[Serverless][AWS][us-west-2] 5xx errors on some read path operationsDec 31, 2025, 03:1316mMajorNot disclosed
[Serverless][GCP][us-central1] Partial control plane unavailability for some usersDec 19, 2025, 17:310mInformationalNot disclosed
[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexesDec 15, 2025, 10:3911h 23mMajorNot disclosed
Increased file processing time for AssistantDec 9, 2025, 20:155h 35mMinorNot disclosed
Unavailability for embed and rerank requestsDec 8, 2025, 21:190mInformationalNot disclosed
[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespacesDec 5, 2025, 18:362h 6mMajorNot disclosed
Questions
Is Pinecone down right now?
Check Pinecone's own status page at https://status.pinecone.io for the live state. This page shows Pinecone's incident history from that page; the most recent incident started 2026-09-22: "[Serverless][AWS][eu-west-1] 5xx on read requests".
How often does Pinecone have outages?
Pinecone posted 8 incidents in the last 90 days and 39 in the last year, 6 of them major or critical in the last 90 days. The median incident lasted 2h 56m.
When was Pinecone's last major outage?
2026-09-22: "[Serverless][AWS][eu-west-1] 5xx on read requests", lasting 58m.
What usually causes Pinecone incidents?
Pinecone's status updates in this period do not name a root cause.
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.