Ticket Creation Errors in the Twilio Help Center
Apr 30, 17:40 UTCApr 30, 18:57 UTC
Duration
1h 17m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
Twilio engineers have resolved the issues impacting ticket creation in the Twilio Help Center. All support tickets are now being created as expected. The Twilio Help Center is operating normally at this time.
Timeline
- Resolved · Apr 30, 18:57 UTC
Twilio engineers have resolved the issues impacting ticket creation in the Twilio Help Center. All support tickets are now being created as expected. The Twilio Help Center is operating normally at this time.
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|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
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| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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