WhatsApp Business API and RCS Send Failures
Aug 24, 18:37 UTCAug 24, 18:48 UTC
Duration
11m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
We have investigated and resolved an issue with Messaging. From 11:10AM PDT to 11:15AM PDT on Monday, 8/24/26, customers may have experienced errors sending outbound WhatsApp and RCS messages. The issue has been resolved and all impacted services are operating normally.
Timeline
- Resolved · Aug 24, 18:48 UTC
We have investigated and resolved an issue with Messaging. From 11:10AM PDT to 11:15AM PDT on Monday, 8/24/26, customers may have experienced errors sending outbound WhatsApp and RCS messages. The issue has been resolved and all impacted services are operating normally.
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|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
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| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
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| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
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