AWS - US East (N. Virginia): INC0146924

Final update

Current status: We've rolled back the configuration change and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access Snowpark Container Services services that expose public ingress endpoints. Affected customers saw a certificate error. Workaround: Affected customers could have worked around the issue by bypassing Transport Layer Security (TLS) verification. Incident start time: 04:13 UTC November 19, 2025 Incident end time: 06:18 UTC November 19, 2025 Preliminary root cause: A configuration change for optimizing our infrastructure was incorrectly implemented, which caused a certificate error. A root cause analysis (RCA) document will be published within five business days.

1. Resolved · Nov 19, 06:49 UTC
   Current status: We've rolled back the configuration change and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access Snowpark Container Services services that expose public ingress endpoints. Affected customers saw a certificate error. Workaround: Affected customers could have worked around the issue by bypassing Transport Layer Security (TLS) verification. Incident start time: 04:13 UTC November 19, 2025 Incident end time: 06:18 UTC November 19, 2025 Preliminary root cause: A configuration change for optimizing our infrastructure was incorrectly implemented, which caused a certificate error. A root cause analysis (RCA) document will be published within five business days.