Sentry.io timeouts
May 11, 15:32 UTCMay 11, 22:11 UTC
Duration
6h 39m
Impact
Informational
Root cause
Capacity
Sentry, 90 days
30 incidents
Affected
APIDashboardUS Ingestion - US Replay IngestionUS Ingestion - US Span IngestionUS Ingestion - US Cron MonitoringIntegration Pipeline
Final update
Database performance has returned to normal
Timeline
- Resolved · May 11, 22:11 UTC
Database performance has returned to normal
- Monitoring · May 11, 21:39 UTC
We have implemented a fix and are monitoring the situation
- Investigating · May 11, 21:08 UTC
We are working on restoring normal service. API and application performance should be improved, ingestion still has delays.
- Investigating · May 11, 20:25 UTC
Our event database continues to have issues and we are actively investigating the issue.
- Investigating · May 11, 19:28 UTC
Ingestion for spans, replays, and crons is delayed by about 15 minutes.
- Investigating · May 11, 18:57 UTC
We are continuing to investigate degraded database performance.
- Investigating · May 11, 15:32 UTC
We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected
More from Sentry
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1810:17 UTC | Delays in spans ingestion | major | 41m |
| Sep 1808:36 UTC | Delayed ingestion of errors in EU | critical | 3h 20m |
| Sep 1016:13 UTC | Ingestion is delayed in US | minor | 57m |
| Sep 1015:25 UTC | Sentry.io elevated number of 500 errors | major | 1h 1m |
| Sep 114:16 UTC | Span ingestion is degraded in US | minor | 6h 14m |
| Sep 108:01 UTC | Sentry requests timing out / 504's | major | 3h 20m |
Also caused by capacity and load
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2213:19 UTC |  ClickHouse | We are investigating an issue with CH servers in Azure germanywestcentral regionClickHouse | minor | 5h 6m |
| Sep 1607:20 UTC |  GitHub | Degradation with Gemini 3.8 FlashGitHub | major | 10h 28m |
| Sep 1509:47 UTC | GitHub | Disruption with some GitHub servicesGitHub | minor | 1h 30m |
| Sep 422:02 UTC | GitHub | Degradation in repos contents APIGitHub | minor | 21m |
| Sep 221:44 UTC |  Expo | Elevated Linux worker queue timesExpo | minor | 21m |
| Sep 115:00 UTC | GitHub | Delays in commit processingGitHub | minor | 1h 1m |
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