Skip to content
New Relic · Data and observabilityMay 24, 2025, 06:09 UTC

APM Dashboards lag in US region, no impact to alerts

MinorNot disclosedUpdated 20h ago
May 24, 06:09 UTCMay 24, 07:45 UTC
Duration
1h 37m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
APM Agent : USData Ingest : US - APM Agent : US
Status page

Final update

Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · May 24, 07:45 UTC
    Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.
  2. Investigating · May 24, 07:11 UTC
    Starting 04:35 May 24 UTC some customers in the US region may experience delayed APM data in dashboards. We have reduced the latency at this point and are investigating further.
  3. Identified · May 24, 06:09 UTC
    Some customers in the US region may be experiencing delayed APM data in dashboards.

More from New Relic

Full history
StartedIncidentDuration
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
Jul 608:23 UTCDelay of Entity Relationship Data0m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Weekly: the week's major outages, postmortems and breaches, Saturday mornings.