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Final update
Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Resolved · Jan 15, 07:06 UTC
Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Investigating · Jan 15, 06:19 UTC
We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Identified · Jan 15, 05:47 UTC
We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
More from HubSpot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2315:05 UTC | Some HubSpot tools may be unavailable for some users | none | 13m |
| Sep 816:21 UTC | Some HubSpot tools may be unavailable for some users | none | 59m |
| Sep 408:24 UTC | HubSpot is experiencing issues in the EU | none | 1h 20m |
| Aug 2109:57 UTC | Some Workflow actions may currently be delayed. | none | 2h 30m |
| Aug 1319:56 UTC | HubSpot is experiencing issues | none | 2h 14m |
| Aug 1119:31 UTC | Some HubSpot tools may be unavailable for some users | none | 14m |
Also caused by network
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1901:36 UTC |  Cloudflare | Elevated errors in Ashburn, VA (IAD)Cloudflare | none | 0m |
| Sep 1411:59 UTC |  CircleCI | Increased wait times for macOS jobsCircleCI | minor | 1h |
| Sep 410:57 UTC |  Netlify | Increased errors on High Performance Edge Network - FRA RegionNetlify | minor | 0m |
| Sep 214:18 UTC |  Fly.io | Upstream network issuesFly.io | minor | 1h 39m |
| Sep 116:11 UTC |  ClickHouse | Service degradation in GCP us-central-1ClickHouse | none | 19m |
| Sep 114:44 UTC |  Google Cloud | Multiple products in us-central1-b are experiencing network service degradation.Google Cloud | major | 4h 8m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.