Issues with Billing/Usage Dashboard Metrics and Panels.
Jul 30, 13:15 UTCJul 30, 15:17 UTC
Duration
2h 2m
Impact
Major
Root cause
Not disclosed
Grafana Labs, 90 days
74 incidents
Affected
AWS Australia - prod-ap-southeast-2: QueryingAWS Australia - prod-ap-southeast-2: IngestionAWS Brazil - prod-sa-east-1: QueryingAWS Brazil - prod-sa-east-1: IngestionAWS Canada - prod-ca-east-0: QueryingAWS Canada - prod-ca-east-0: IngestionAWS Germany - prod-eu-west-2: QueryingAWS Germany - prod-eu-west-2: IngestionAWS UAE - prod-me-central-1: QueryingAWS UAE - prod-me-central-1: IngestionAWS India - prod-ap-south-1: QueryingAWS India - prod-ap-south-1: IngestionAWS Japan - prod-ap-northeast-0: QueryingAWS Japan - prod-ap-northeast-0: Ingestion
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 30, 15:17 UTC
This incident has been resolved.
- Monitoring · Jul 30, 14:34 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jul 30, 13:50 UTC
We have identified the issue, and are working on deploying a fix.
- Investigating · Jul 30, 13:15 UTC
We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud. We are working on identifying and resolving the issue
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|---|---|---|---|
| Sep 2221:27 UTC | Kubernetes Observability Billing & Usage Incorrect | minor | 16h 39m |
| Sep 2214:57 UTC | IRM Access Issues for a Small Group of Users | major | 20h 10m |
| Sep 2119:16 UTC | Mimir write request errors | none | 0m |
| Sep 1712:34 UTC | Elevated Latency Managing Cloud Provider Integrations in GCP US Central | minor | 0m |
| Sep 1510:00 UTC | Increased Execution Time for Browser Checks in Synthetic Monitoring | minor | 1h 17m |
| Sep 1507:49 UTC | Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) | minor | 0m |
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