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Grafana Labs · Data and observabilityJan 21, 2026, 13:24 UTC

Hosted Traces elevated write latency in prod-us-central-0 region.

MinorNot disclosedUpdated 18h ago
Jan 21, 13:24 UTCJan 21, 15:21 UTC
Duration
1h 57m
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
74 incidents
Affected
Not listed by the vendor.
Status page

Final update

We consider this incident as resolved since the latency hasn't been elevated since the fix was applied. The issue was caused by a latency spike in a downstream dependency, causing an increased backpressure on the Hosted Traces ingestion path, which degraded gateway performance and resulted in an elevated write latency. After clearing the affected gateway services the degraded state went away and normal operation was restored.

Timeline

  1. Resolved · Jan 21, 15:21 UTC
    We consider this incident as resolved since the latency hasn't been elevated since the fix was applied. The issue was caused by a latency spike in a downstream dependency, causing an increased backpressure on the Hosted Traces ingestion path, which degraded gateway performance and resulted in an elevated write latency. After clearing the affected gateway services the degraded state went away and normal operation was restored.

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