Larger hosted runners experiencing delays
Final update
On November 11, 2025, between 16:28 UTC and 20:54 UTC, GitHub Actions larger hosted runners experienced degraded performance, with 0.4% of overall workflow runs and 8.8% of larger hosted runner jobs failing to start within 5 minutes. The majority of impact was mitigated by 18:44, with a small tail of organizations taking longer to recover. The impact was caused by the same database infrastructure issue that caused similar larger hosted runner performance degradation on October 23rd, 2025. In this case, it was triggered by a brief infrastructure event in this incident rather than a database change. Through this incident, we identified and implemented a better solution for both prevention and faster mitigation. In addition to this, a durable solution for the underlying database issue is rolling out soon.
Timeline
- Resolved · Nov 11, 20:54 UTC
On November 11, 2025, between 16:28 UTC and 20:54 UTC, GitHub Actions larger hosted runners experienced degraded performance, with 0.4% of overall workflow runs and 8.8% of larger hosted runner jobs failing to start within 5 minutes. The majority of impact was mitigated by 18:44, with a small tail of organizations taking longer to recover. The impact was caused by the same database infrastructure issue that caused similar larger hosted runner performance degradation on October 23rd, 2025. In this case, it was triggered by a brief infrastructure event in this incident rather than a database change. Through this incident, we identified and implemented a better solution for both prevention and faster mitigation. In addition to this, a durable solution for the underlying database issue is rolling out soon.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by database
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 921:53 UTC | INC20000211 | critical | 1h 58m | |
| Aug 2616:17 UTC | Issues performance is degraded in the US | minor | 4h 19m | |
| Aug 818:57 UTC | Account Registration, Droplets, and Related Services | minor | 6h 3m | |
| Jul 2817:41 UTC | Event ingestion and retrieval delays for some North America customers | none | 2h | |
| Jul 300:11 UTC | Partial outage in ORD | major | 5h 48m | |
| Jun 1920:13 UTC | Snyk Code (SAST) Scan service degraded | minor | 2h |
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