Disruption with some GitHub services
Final update
On January 22, 2026, our authentication service experienced an issue between 14:00 UTC and 14:50 UTC, resulting in downstream disruptions for users. From 14:00 UTC to 14:23 UTC, authenticated API requests experienced higher-than-normal error rates, with an average of 16.9% and occasional peaks up to 22.2% resulting in HTTP 401 responses for authenticated API requests. From 14:00 UTC to 14:50 UTC, git operations over HTTP were impacted, with error rates averaging 3.8% and peaking at 10.8%. As a result, some users may have been unable to run git commands as expected. This was due to the authentication service reaching the maximum allowed number of database connections. We mitigated the incident by increasing the maximum number of database connections in the authentication service. We are adding additional monitoring around database connection pool usage and improving our traffic projection to reduce our time to detection and mitigation of issues like this one in the future.
Timeline
- Resolved · Jan 22, 15:22 UTC
On January 22, 2026, our authentication service experienced an issue between 14:00 UTC and 14:50 UTC, resulting in downstream disruptions for users. From 14:00 UTC to 14:23 UTC, authenticated API requests experienced higher-than-normal error rates, with an average of 16.9% and occasional peaks up to 22.2% resulting in HTTP 401 responses for authenticated API requests. From 14:00 UTC to 14:50 UTC, git operations over HTTP were impacted, with error rates averaging 3.8% and peaking at 10.8%. As a result, some users may have been unable to run git commands as expected. This was due to the authentication service reaching the maximum allowed number of database connections. We mitigated the incident by increasing the maximum number of database connections in the authentication service. We are adding additional monitoring around database connection pool usage and improving our traffic projection to reduce our time to detection and mitigation of issues like this one in the future.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by database
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 921:53 UTC | INC20000211 | critical | 1h 58m | |
| Aug 2616:17 UTC | Issues performance is degraded in the US | minor | 4h 19m | |
| Aug 818:57 UTC | Account Registration, Droplets, and Related Services | minor | 6h 3m | |
| Jul 2817:41 UTC | Event ingestion and retrieval delays for some North America customers | none | 2h | |
| Jul 300:11 UTC | Partial outage in ORD | major | 5h 48m | |
| Jun 1920:13 UTC | Snyk Code (SAST) Scan service degraded | minor | 2h |
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