Model serving infrastructure outage
Jul 25, 15:54 UTCJul 25, 19:52 UTC
Duration
3h 57m
Impact
Critical
Root cause
Not disclosed
Cohere, 90 days
3 incidents
Affected
Not listed by the vendor.
Final update
🎉 The issue has been resolved and we are back to normal.
Timeline
- Resolved · Jul 25, 19:52 UTC
🎉 The issue has been resolved and we are back to normal.
- Monitoring · Jul 25, 19:12 UTC
👀 We are monitoring to make sure the incident has been fully resolved.
- Identified · Jul 25, 18:25 UTC
🛠️ We have identified the root cause of the incident, and are working diligently to fix.
- Investigating · Jul 25, 16:33 UTC
🔎 We are currently investigating this live incident.
- Investigating · Jul 25, 15:54 UTC
Command models are down due to a model serving infrastructure outage
More from Cohere
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 115:41 UTC | Multiple Endpoint Disruptions | minor | 4h 22m |
| Aug 519:36 UTC | Documentation Content Loading Issues | major | 57m |
| Jul 2322:56 UTC | Dashboard Login Service Disruption | major | 51m |
| Jun 113:51 UTC | /audio/transcriptions endpoint returns error for audio files with unexpected sampling rate | none | 2h 54m |
| Apr 2022:16 UTC | Docs Platform Degraded Performance | critical | 13m |
| Apr 1319:36 UTC | Multiple Model Disruptions | minor | 1h 25m |
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