Dashboard Login Service Disruption
Jul 23, 22:56 UTCJul 23, 23:46 UTC
Duration
51m
Impact
Major
Root cause
Not disclosed
Cohere, 90 days
3 incidents
Affected
Not listed by the vendor.
Final update
🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.
Timeline
- Resolved · Jul 23, 23:46 UTC
🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.
- Monitoring · Jul 23, 23:36 UTC
👀 The issue affecting Dashboard login has been resolved ✅. We're monitoring to confirm stability. All Cohere services are operating normally.
- Identified · Jul 23, 23:27 UTC
🛠️ **Update:** We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly. **Note:** API access, model inference, and all other Cohere services are **unaffected** and operating normally.
- Investigating · Jul 23, 22:56 UTC
🔎 We are currently investigating an issue affecting the Cohere Dashboard ([dashboard.cohere.com](http://dashboard.cohere.com "dashboard.cohere.com")). Users may experience a continuous refresh loop on the login page, preventing successful authentication.
More from Cohere
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 115:41 UTC | Multiple Endpoint Disruptions | minor | 4h 22m |
| Aug 519:36 UTC | Documentation Content Loading Issues | major | 57m |
| Jun 113:51 UTC | /audio/transcriptions endpoint returns error for audio files with unexpected sampling rate | none | 2h 54m |
| Apr 2022:16 UTC | Docs Platform Degraded Performance | critical | 13m |
| Apr 1319:36 UTC | Multiple Model Disruptions | minor | 1h 25m |
| Apr 1115:31 UTC | Scheduled DB Maintenance: Model authentication and API access momentarily affected | minor | 9m |
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