Custom Actions not loading in Media Library interface
Apr 13, 15:03 UTCApr 13, 15:53 UTC
Duration
51m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Digital Asset Management (DAM)
Final update
This issue has been resolved, and Custom Actions are loading in the Media Library again. If you encounter any further issues, please contact our support team for assistance via our support site.
Timeline
- Resolved · Apr 13, 15:53 UTC
This issue has been resolved, and Custom Actions are loading in the Media Library again. If you encounter any further issues, please contact our support team for assistance via our support site.
- Monitoring · Apr 13, 15:39 UTC
A fix has been deployed, and we're monitoring the results now. We'll provide a further update after the issue is confirmed as resolved, but affected customers should see their custom actions appearing and working in the Media Library now.
- Identified · Apr 13, 15:13 UTC
We have identified the source of the issue with Custom Actions loading in the Media Library interface and are preparing a fix now.
- Identified · Apr 13, 15:03 UTC
We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu. We're investigating the cause now and hope to have a resolution shortly. Other Media Library features, including uploads and other asset management functionality, are unaffected.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
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