Elevated Error Rates for Requests Using g_auto
Jul 12, 10:20 UTCJul 12, 12:44 UTC
Duration
2h 24m
Impact
Major
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Media Transformation API - APAP Datacenter - Media Transformation API - AP
Final update
The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.
Timeline
- Resolved · Jul 12, 12:44 UTC
The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.
- Monitoring · Jul 12, 10:20 UTC
An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
| Jun 713:30 UTC | DAM View Assets Error | major | 17h 1m |
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