Add-on installations are unavailable
Jul 29, 13:35 UTCJul 29, 14:58 UTC
Duration
1h 22m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Third-Party - Add-onsBilling
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 29, 14:58 UTC
This incident has been resolved.
- Monitoring · Jul 29, 14:00 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 29, 13:35 UTC
Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message. Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
| Jun 713:30 UTC | DAM View Assets Error | major | 17h 1m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.