Capacity issues in AWS us-east-1 region affecting provisioning times
May 22, 16:11 UTCMay 22, 16:50 UTC
Duration
39m
Impact
Minor
Root cause
Capacity
ClickHouse, 90 days
16 incidents
Affected
Not listed by the vendor.
Final update
Affected instances have been corrected in the AWS us-east-1 region. We apologize for the disruption this issue caused. We are committed to the reliability of all ClickHouse Cloud services and appreciate your understanding as we continue to improve our systems and operations. If you have questions or need information on a specific ClickHouse service, please [contact support](https://clickhouse.cloud/support "contact support").
Timeline
- Resolved · May 22, 16:50 UTC
Affected instances have been corrected in the AWS us-east-1 region. We apologize for the disruption this issue caused. We are committed to the reliability of all ClickHouse Cloud services and appreciate your understanding as we continue to improve our systems and operations. If you have questions or need information on a specific ClickHouse service, please [contact support](https://clickhouse.cloud/support "contact support").
- Identified · May 22, 16:11 UTC
We've noticed some instances are stuck in provisioning state due to capacity issues in AWS us-east-1 region. ClickHouse Cloud team is working on possible remediations, but we advise do not create new instances in this region until capacity problem is addressed on AWS side.
More from ClickHouse
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2315:28 UTC | We are investigating an issue affecting Azure eastus2 region | minor | 30m |
| Sep 2213:19 UTC | We are investigating an issue with CH servers in Azure germanywestcentral region | minor | 5h 6m |
| Sep 1610:16 UTC | Intermittent Issues with the Support tab | minor | 13h 50m |
| Sep 1518:57 UTC | ClickPipes failing on Kinesis in AWS us-east-1 | critical | 29h 46m |
| Sep 1420:36 UTC | Distributed Cache performance degradation in AWS us-east-1 | minor | 3h 59m |
| Sep 116:11 UTC | Service degradation in GCP us-central-1 | none | 19m |
Also caused by capacity and load
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1607:20 UTC |  GitHub | Degradation with Gemini 3.8 FlashGitHub | major | 10h 28m |
| Sep 1509:47 UTC | GitHub | Disruption with some GitHub servicesGitHub | minor | 1h 30m |
| Sep 422:02 UTC | GitHub | Degradation in repos contents APIGitHub | minor | 21m |
| Sep 221:44 UTC |  Expo | Elevated Linux worker queue timesExpo | minor | 21m |
| Sep 115:00 UTC | GitHub | Delays in commit processingGitHub | minor | 1h 1m |
| Aug 2615:11 UTC | GitHub | Incident with ActionsGitHub | critical | 2h 50m |
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