[Medium] Customers may experience issues previewing files
Mar 18, 18:00 UTCMar 18, 18:00 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Box, 90 days
17 incidents
Affected
Not listed by the vendor.
Final update
Between 10:56am PST to 11:42am PST on March 18th, 2026 some users may have experienced difficulties previewing files. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.
Timeline
- Resolved · Mar 18, 18:00 UTC
Between 10:56am PST to 11:42am PST on March 18th, 2026 some users may have experienced difficulties previewing files. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.
More from Box
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 402:10 UTC | [Minor] Issue with Admin Reporting | minor | 53m |
| Aug 2808:20 UTC | [Medium] Issues with Box Hubs Shared Links | minor | 1h 40m |
| Aug 2506:53 UTC | [Critical] Issue with Downloads | critical | 44m |
| Aug 2421:21 UTC | [Medium] Issue with Uploads | major | 41m |
| Aug 2417:30 UTC | [Minor] Issue with Logins & Files Page | minor | 0m |
| Aug 2000:31 UTC | [Medium] Issue with Microsoft Office Integration and Box Edit | major | 1h 13m |
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