App and API errors
Mar 25, 14:36 UTCMar 25, 15:28 UTC
Duration
52m
Impact
Informational
Root cause
Capacity
Asana, 90 days
6 incidents
Affected
AppAPIUS - AppUS - APIEU - AppEU - APIJapan - AppJapan - APIAustralia - AppAustralia - API
Final update
This incident has been resolved. We are doing root cause analysis and will post an update within 72 hours.
Timeline
- Resolved · Mar 25, 15:28 UTC
This incident has been resolved. We are doing root cause analysis and will post an update within 72 hours.
- Monitoring · Mar 25, 15:12 UTC
We have scaled up affected infrastructure are continuing to monitor application health and metrics.
- Monitoring · Mar 25, 14:44 UTC
We are continuing to monitor for any further issues.
- Monitoring · Mar 25, 14:43 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Mar 25, 14:36 UTC
We saw a high rate of errors due to overload of internal infrastructure. We see partial recovery, and are continuing to investigate.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
Also caused by capacity and load
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2213:19 UTC |  ClickHouse | We are investigating an issue with CH servers in Azure germanywestcentral regionClickHouse | minor | 5h 6m |
| Sep 1607:20 UTC |  GitHub | Degradation with Gemini 3.8 FlashGitHub | major | 10h 28m |
| Sep 1509:47 UTC | GitHub | Disruption with some GitHub servicesGitHub | minor | 1h 30m |
| Sep 422:02 UTC | GitHub | Degradation in repos contents APIGitHub | minor | 21m |
| Sep 221:44 UTC |  Expo | Elevated Linux worker queue timesExpo | minor | 21m |
| Sep 115:00 UTC | GitHub | Delays in commit processingGitHub | minor | 1h 1m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.