Automations not running for EU users
Sep 21, 14:59 UTCSep 21, 16:10 UTC
Duration
1h 10m
Impact
Minor
Root cause
Not disclosed
Asana, 90 days
6 incidents
Affected
Automations and Background ActionsEU - Automations and Background Actions
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 21, 16:10 UTC
This incident has been resolved.
- Monitoring · Sep 21, 15:39 UTC
We're currently working our way through the backlog of automations that did not run.
- Identified · Sep 21, 15:00 UTC
We are continuing to work on a fix for this issue.
- Identified · Sep 21, 14:59 UTC
We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
| Apr 2923:19 UTC | Date Time Trigger Automation Failues | none | 0m |
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