Issues in some regions
Nov 8, 20:46 UTCNov 8, 21:08 UTC
Duration
21m
Impact
Critical
Root cause
Network
Asana, 90 days
6 incidents
Affected
AppAPIMobileAutomations and Background ActionsWebhooks and Event StreamsEU - AppEU - APIEU - MobileEU - Automations and Background ActionsEU - Webhooks and Event StreamsJapan - AppJapan - APIJapan - MobileJapan - Automations and Background Actions
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 8, 21:08 UTC
This incident has been resolved.
- Monitoring · Nov 8, 20:55 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Nov 8, 20:48 UTC
We are continuing to work on a fix for this issue.
- Identified · Nov 8, 20:46 UTC
We are experiencing issues in regions other than the US due to a network issue. We've identified the problem and are working on a fix.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
Also caused by network
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1901:36 UTC | Elevated errors in Ashburn, VA (IAD) | none | 0m | |
| Sep 1411:59 UTC | Increased wait times for macOS jobs | minor | 1h | |
| Sep 410:57 UTC | Increased errors on High Performance Edge Network - FRA Region | minor | 0m | |
| Sep 214:18 UTC | Upstream network issues | minor | 1h 39m | |
| Sep 116:11 UTC | Service degradation in GCP us-central-1 | none | 19m | |
| Sep 114:44 UTC | Multiple products in us-central1-b are experiencing network service degradation. | major | 4h 8m |
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