Degraded user-related operations for individual and family accounts
Jul 13, 18:59 UTCJul 13, 19:57 UTC
Duration
58m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
Service AccountsUser & Group ProvisioningUSA/Global - Service AccountsUSA/Global - User & Group ProvisioningCanada - Service AccountsCanada - User & Group ProvisioningEurope - Service AccountsEurope - User & Group ProvisioningEnterprise - Service AccountsEnterprise - User & Group Provisioning
Final update
A fix has been deployed and this issue is now resolved.
Timeline
- Resolved · Jul 13, 19:57 UTC
A fix has been deployed and this issue is now resolved.
- Identified · Jul 13, 19:37 UTC
The issue has been identified and our Engineering team are working towards deploying a fix.
- Investigating · Jul 13, 18:59 UTC
Our engineering team is investigating an issue causing degraded user-related operations for individual and family accounts. Users are unable to confirm or delete users or create and delete service accounts. Users are also unable to load the Integrations page.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
| Jun 2922:08 UTC | Provisioned users with SSO enforcement encounter a 403 error when accepting their invitation | minor | 16h 1m |
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