Provisioned users with SSO enforcement encounter a 403 error when accepting their invitation
Jun 29, 22:08 UTCJun 30, 14:09 UTC
Duration
16h 1m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
User & Group ProvisioningUSA/Global - User & Group ProvisioningCanada - User & Group ProvisioningEurope - User & Group ProvisioningEnterprise - User & Group Provisioning
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 30, 14:09 UTC
This incident has been resolved.
- Identified · Jun 29, 23:40 UTC
Our engineering team is continuing to work on deploying a fix for this issue. In the meantime, a workaround has been identified. Please contact our support team directly at support@1password.com and they will support you through the workaround steps.
- Identified · Jun 29, 22:55 UTC
The issue has been identified and our engineering team is working towards deploying a fix.
- Investigating · Jun 29, 22:08 UTC
Users who are attempting to accept their invite with SSO enforcement are unable to accept the invite and receive a 403 error. Our engineering team is actively investigating the issue.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
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