SaaS Manager workflows and integrations are failing
May 4, 17:59 UTCMay 4, 18:34 UTC
Duration
35m
Impact
Critical
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
Partnership APIUSA/Global - Partnership APICanada - Partnership APIEurope - Partnership API
Final update
This incident has been resolved.
Timeline
- Resolved · May 4, 18:34 UTC
This incident has been resolved.
- Monitoring · May 4, 18:27 UTC
A fix has been implemented and we are now monitoring the results. Failed workflows will need to be manually re-run, failed integrations will re-run automatically within 24 hours but likely sooner.
- Identified · May 4, 17:59 UTC
Workflows and integrations have not run as of approximately 12:30pm ET today, this means that automatic onboarding and off-boarding are currently not occurring. In addition, the Workflows and Integrations pages are failing to load. Our Engineering team has identified the issue and are currently working on a fix.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
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