1password.com Website Access Degradation
Nov 18, 12:06 UTCNov 18, 15:47 UTC
Duration
3h 41m
Impact
Major
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
1Password.com websiteUSA/Global - 1Password.com websiteCanada - 1Password.com websiteEurope - 1Password.com websiteEnterprise - 1Password.com website
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 18, 15:47 UTC
This incident has been resolved.
- Monitoring · Nov 18, 14:41 UTC
Our upstream vendor has implemented a fix, and our teams are monitoring to ensure full recovery.
- Investigating · Nov 18, 12:09 UTC
We’re continuing to work with our vendor to resolve the issue affecting the 1password.com marketing site. The 1Password app and password manager remain fully operational.
- Investigating · Nov 18, 12:06 UTC
We’re aware that 1password.com is currently not loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.