Intermittent Performance Issues
Jan 30, 15:35 UTCJan 30, 18:09 UTC
Duration
2h 33m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
Sign inAdmin consoleCommand Line Interface (CLI)Service AccountsUSA/Global - Sign inUSA/Global - Admin consoleUSA/Global - Command Line Interface (CLI)USA/Global - Service Accounts
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 30, 18:09 UTC
This incident has been resolved.
- Monitoring · Jan 30, 16:09 UTC
The service has remained stable following the actions we took to mitigate the issue. We’re continuing to monitor closely.
- Identified · Jan 30, 15:43 UTC
We identified the cause of the intermittent performance issues and took action to mitigate it by restarting affected application servers. The service is currently stable, and we’re continuing to monitor closely.
- Investigating · Jan 30, 15:35 UTC
Some users are experiencing slow performance or time outs when trying to use 1Password.com or through our developer tools.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
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