ShopifyOutage history and postmortems
Downtime, added up
Shopify: 0m weighted downtime in range, category median 36m.
0 incidents, 0m of incident time (0m major or critical, 0m partial) between Jun 27, 2026 and Sep 24, 2026.
Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario, that operates a cloud e-commerce management platform (CEMP) for retail point-of-sale systems.
Stated causes
49 incidents with no cause stated.
Shopify incidents
50 on fileShop Pay unavailableJun 24, 2025, 22:5733mMinorNot disclosed
Some POS transactions are not completing on iOS devices ActionsJun 24, 2025, 17:463h 6mMajorNot disclosed
Some Merchants are experiencing issues accessing Storefronts and Shopify AdminsMar 13, 2023, 15:2441mCriticalNot disclosed
Some merchants are encountering errors within their adminOct 25, 2022, 15:502h 42mMajorNot disclosed
We are investigating an issue preventing web traffic to our serversJun 21, 2022, 06:591h 12mMajorNot disclosed
Assets not loading for some Shopify servicesJun 8, 2021, 10:2456mCriticalNot disclosed
Interruption in service on some storesMar 22, 2020, 12:300mMinorNot disclosed
Admin left nav is missing elementsMar 20, 2020, 00:213mMinorNot disclosed
Login issues affecting some merchantsMar 18, 2020, 21:163h 38mMinorNot disclosed
Theme Editor degradedFeb 27, 2020, 14:151h 29mMinorNot disclosed
Some discount codes might be improperly applied at checkoutFeb 10, 2020, 14:362h 47mMinorNot disclosed
Checkout completion delayed for some storesJan 25, 2020, 20:0511mMajorNot disclosed
PayPal not processing paymentsJan 25, 2020, 19:4825mMajorNot disclosed
Shopify storefronts not loading correctly for some storesJan 23, 2020, 23:200mInformationalNot disclosed
Failures with Shopify Shipping, Shopify Pay and Admin accessJan 20, 2020, 14:3123mCriticalNot disclosed
Checkout completion delayed for some storesJan 17, 2020, 12:3721mInformationalNot disclosed
Customer notification emails not being sent for some storesDec 19, 2019, 21:2444mMinorNot disclosed
Some Shopify apps and services are experiencing difficultiesDec 7, 2019, 19:300mMinorNot disclosed
Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engineDec 4, 2019, 22:3034mMajorNot disclosed
Checkouts on some stores are unavailableDec 4, 2019, 22:131h 51mMinorNot disclosed
Shopify admin is currently unreachableDec 3, 2019, 15:419mCriticalNot disclosed
FedEx shipping rates not available at checkoutDec 2, 2019, 16:316h 19mMinorNot disclosed
Facebook sales channel not syncingNov 28, 2019, 15:416h 14mMinorNot disclosed
Items missing from search results in AdminNov 26, 2019, 10:201h 20mInformationalNot disclosed
Admin and Storefronts experiencing intermittent downtimeNov 25, 2019, 19:461h 48mMajorNot disclosed
Buy button malfunctioning in the adminNov 20, 2019, 23:597mMajorNot disclosed
Shopify storefronts not accessible on some storesNov 20, 2019, 18:405mMajorNot disclosed
No packing slips are being servedNov 15, 2019, 20:212h 6mMajorNot disclosed
UPS shipping rates not available at checkoutNov 14, 2019, 06:0623mMajorNot disclosed
Some stores unable to purchase UPS shipping labels.Nov 14, 2019, 06:050mMajorNot disclosed
Questions
Is Shopify down right now?
Check Shopify's own status page at https://www.shopifystatus.com for the live state. This page shows Shopify's incident history from that page; the most recent incident started 2025-06-24: "Shop Pay unavailable".
How often does Shopify have outages?
Shopify posted 0 incidents in the last 90 days and 0 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted Ongoing.
When was Shopify's last major outage?
2025-06-24: "Some POS transactions are not completing on iOS devices Actions", lasting 3h 6m.
What usually causes Shopify incidents?
Where Shopify explained the cause, the most common was network (1 incidents). Most status updates do not name a cause.
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.