Skip to content
Twilio · Apps and SaaSFeb 6, 2026, 16:57 UTC

Call quality issue from subscribers in Canada and United states of America via a subset of Long codes

InformationalNot disclosedUpdated 20h ago
Feb 6, 16:57 UTCFeb 6, 16:57 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Status page

Final update

Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.

Timeline

  1. Resolved · Feb 6, 16:57 UTC
    Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.

More from Twilio

Full history

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Weekly: the week's major outages, postmortems and breaches, Saturday mornings.