Skip to content
Twilio · Apps and SaaSDec 31, 2025, 01:55 UTC

Our Engineers are Investigating an Issue with Voice Insights

InformationalNot disclosedUpdated 20h ago
Dec 31, 01:55 UTCDec 31, 03:46 UTC
Duration
1h 51m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Status page

Final update

The customer impact of a retroactive issue with Voice Insights for Call Summaries in the US region has been resolved and is operating normally at this time.

Timeline

  1. Resolved · Dec 31, 03:46 UTC
    The customer impact of a retroactive issue with Voice Insights for Call Summaries in the US region has been resolved and is operating normally at this time.

More from Twilio

Full history

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Weekly: the week's major outages, postmortems and breaches, Saturday mornings.