Legitimate SMS marked as SPAM on Android devices (in Google Messages)
Oct 9, 17:35 UTCOct 10, 21:35 UTC
Duration
28h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
The incident has been resolved, except for a small number of customers. We have escalated the issue to the involved handset operator for further investigation. We are closing this incident and will reach out to these customers individually for further follow-ups.
Timeline
- Resolved · Oct 10, 21:35 UTC
The incident has been resolved, except for a small number of customers. We have escalated the issue to the involved handset operator for further investigation. We are closing this incident and will reach out to these customers individually for further follow-ups.
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|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
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| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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