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Twilio · Apps and SaaSFeb 4, 2026, 19:48 UTC

Issue with KYC Onboarding in TrustHub Console

MinorNot disclosedUpdated 20h ago
Feb 4, 19:48 UTCFeb 4, 23:29 UTC
Duration
3h 41m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Status page

Final update

Degraded performance on our TrustHub portal in Console has been resolved and the Account Upgrade flow is operating normally at this time.

Timeline

  1. Resolved · Feb 4, 23:29 UTC
    Degraded performance on our TrustHub portal in Console has been resolved and the Account Upgrade flow is operating normally at this time.

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