Voice Call Audio Quality Degradation from T-Mobile United States to a Subset of Twilio United States Phone Numbers
Mar 18, 12:00 UTCMar 18, 12:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
Twilio customers experienced voice call audio quality degradation from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers from 08:20 PDT 03/18/2026 to 9:30 PDT 03/19/2026. The issue has been resolved.
Timeline
- Resolved · Mar 18, 12:00 UTC
Twilio customers experienced voice call audio quality degradation from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers from 08:20 PDT 03/18/2026 to 9:30 PDT 03/19/2026. The issue has been resolved.
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|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
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| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
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