Twilio and SendGrid Help Center AI Assistant Issues
Mar 9, 22:54 UTCMar 10, 05:24 UTC
Duration
6h 30m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
Latency in responses with AI chatbots and contacting support has been resolved and AI chatbots in the Twilio and SendGrid Help Centers is operating normally at this time
Timeline
- Resolved · Mar 10, 05:24 UTC
Latency in responses with AI chatbots and contacting support has been resolved and AI chatbots in the Twilio and SendGrid Help Centers is operating normally at this time
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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