Flex Service Disruption – Customers Unable to Connect
Nov 25, 14:32 UTCNov 25, 21:46 UTC
Duration
7h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
The issue with the Flex customers being unable to connect has been resolved. Flex services are operating normally at this time.
Timeline
- Resolved · Nov 25, 21:46 UTC
The issue with the Flex customers being unable to connect has been resolved. Flex services are operating normally at this time.
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|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
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| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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