Flex AI Copilot Failures Generating Notes
Apr 10, 14:54 UTCApr 10, 18:36 UTC
Duration
3h 42m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
The issue creating notes using the AI Summarization feature has been resolved and the Agent Copilot UI within Flex is operating normally at this time.
Timeline
- Resolved · Apr 10, 18:36 UTC
The issue creating notes using the AI Summarization feature has been resolved and the Agent Copilot UI within Flex is operating normally at this time.
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|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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