MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia
Sep 17, 10:19 UTCSep 17, 14:28 UTC
Duration
4h 9m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
MMS Long Code, North AmericaMMS, APACCARRIER NETWORK - MMS Long Code, North AmericaCARRIER NETWORK - MMS, APAC
Final update
The incident has been resolved and MMS delivery from Twilio Long Codes to Optus network subscribers is operating normally.
Timeline
- Resolved · Sep 17, 14:28 UTC
The incident has been resolved and MMS delivery from Twilio Long Codes to Optus network subscribers is operating normally.
- Monitoring · Sep 17, 12:26 UTC
We have observed a recovery in MMS delivery from Twilio Long Codes to Optus network subscribers in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 17, 11:26 UTC
Twilio customers may be experiencing MMS delivery delays and failures from a Subset Of Twilio Longcode to Optus network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Sep 17, 10:19 UTC
Twilio customers may be experiencing MMS delivery failures from Twilio to Optus network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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